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Privacy Policy

At Elanora Elegance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

Information We Collect

When you place an order or contact us, we may collect certain information such as your name, email address, phone number, shipping address, and payment details. This information is necessary to process your order and provide customer support.

How We Use Your Information

Your information may be used to:

* Process and deliver your orders

* Communicate order updates and customer support

* Improve our products, services, and website experience

* Send updates, promotions, or offers (only if you choose to receive them)

Protection of Your Information

We take appropriate measures to ensure that your personal information is kept secure and confidential. Your information will not be sold, traded, or shared with third parties except when necessary to process orders or comply with legal requirements.

Third-Party Services

Our website may use trusted third-party services such as payment gateways and shipping partners to complete transactions and deliver orders. These services only receive the information required to perform their functions.

Cookies

Our website may use cookies to enhance your browsing experience and help us understand how visitors interact with our site.

Your Privacy Matters

By using our website, you agree to the terms outlined in this Privacy Policy. We are committed to maintaining the trust and confidence of our customers.

For any questions regarding this policy, please contact Elanora Elegance customer support.

Terms & Conditions

Welcome to Elanora Elegance. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

Use of Website

By using this website, you confirm that the information provided by you is accurate and complete. You agree not to misuse the website or engage in any activity that may harm the website or its users.

Product Information

We strive to display our products as accurately as possible. However, slight variations in color, design, or appearance may occur due to lighting, photography, or screen settings.

Pricing & Availability

All prices listed on the website are subject to change without prior notice. Product availability may vary, and we reserve the right to discontinue or modify any product at any time.

Orders & Payments

Orders will be processed only after successful payment confirmation. In certain cases, we may cancel or refuse an order due to product availability, pricing errors, or suspected fraudulent activity.

Shipping & Delivery

Delivery timelines may vary depending on location and courier services. Customers are responsible for providing accurate shipping details at the time of placing the order.

Returns & Exchanges

Returns or exchanges are only accepted according to our Return & Exchange Policy. Customers must follow the required guidelines, including providing an unboxing video for damaged or incorrect items.

Intellectual Property

All content on this website, including images, text, logos, and designs, belongs to Elanora Elegance and may not be used or reproduced without permission.

Changes to Terms

Elanora Elegance reserves the right to update or modify these terms and conditions at any time without prior notice.

By using our website and placing an order, you agree to these Terms & Conditions.